Your Privacy is Important to Us
Double Decks, Inc. receives, stores, and analyzes information from customers and site visitors in order to understand how people shop and how to improve our site. Here are the three types of information that we collect and use at Doubledecks.com:
When You Visit: Whenever you visit a Doubledecks.com website, mobile site, tablet application or any other Double Decks digital property, we automatically recognize your Internet Service Provider (e.g., Comcast, ATT, Verizon), device and its properties, general geographic location, the referring source from which you came, and a record of your activity on our site. The customer information that Double Decks collects through its website is used to improve your shopping experience for all the ways you shop. (See Automatic Collection of Information (Cookies) Section below.)
When You Buy: When you make a purchase from Doubledecks.com a we collect personal information including your name, billing and shipping address, email address, and telephone number.
How We Use Your Data
Double Decks, Inc. uses information from your visits and purchases in a number of ways, including:
To process your purchases, confirm your offers, deliver products that you have ordered and respond to your inquiries.
To enhance your shopping experience by allowing us to make our website easier and more enjoyable to use.
To customize the content and layout of our pages and provide you with additional information about our products.
To send you information or materials via your mail, email, or mobile device to inform you of new products, services, special offers, promotions or upcoming events for Double Decks, Inc.
To improve our products and services.
Double Decks, Inc. may also contract with third-party service providers to place our advertising messages on other websites and digital properties. No personally identifiable information is collected or used in this process. This provider may collect anonymous information about your visits to our digital properties, and your interaction with our products and services such as pages and products you viewed and whether or not a purchase was made. They may also use information about your visits to our and other digital properties to target advertisements for goods and services. This anonymous information is collected through the use of a cookie and a pixel tag, which is industry standard technology, used by most major websites.
The information gathered by Doubledecks.com may be shared in the following ways:
We may share your information with third parties who perform services for Doubledecks.com. These third parties are given information that they need to perform their designated functions, such as tracking and delivering your order.
We may share your information with our business partners and third party companies and other organizations that may interest you. We will not share your email address or any personal financial information. These companies and organizations may use the information we share to contact you for their own marketing purposes.
Should Double Decks, Inc. merge with, acquire or be acquired by another business entity, some or all of your information could be transferred to the other entity.
We may disclose your personal information when Doubledecks.com believes it is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request or to protect against harm to the rights, property or safety or Doubledecks.com, our customers or the public as required or permitted by law.
We do not sell or rent our customers’ email addresses.
We will not exchange our customers’ email addresses with other marketing partners.
We may share your email address with third parties who perform services for Doubledecks.com. These third parties are given information that they need to perform their designated functions, such as email delivery, tracking and delivering your order.
We may at times send you a Doubledecks.com sponsored offer on behalf of another partner or retailer.
We do not sell or rent our customers’ telephone numbers
We will not exchange our customers’ telephone numbers with other marketing partners.
We may share your telephone number with third parties who perform services for Doubledecks.com. These third parties are given information that they need to perform their designated functions, such as delivery of your order.
You always have the choice to opt-out of receiving certain information or to request that certain information not be shared with third parties.
If you do not wish to receive email promotional materials fromDoubledecks.com and/or email offers brought to you by Double Decks, Inc. on behalf of other retailers please unsubscribe through the email offer or contact our Customer Care Center.
If you do not wish to receive direct mail promotional materials from Double Decks, Inc. please contact our Customer Care Center.
If you do not wish to receive direct mail promotional materials from third party companies and other organizations please contact our Customer Care Center. The Direct Marketing Association has also developed an online tool where you can manage your direct mail preferences. Please see www.DMAchoice.org for details.
If you do not wish to have your information shared with third party online advertising providers, please click here.
Contact our Customer Care Center by calling 1-88-332-5737 from 8AM to 5PM (MST) M-F, or contact us via email at Customercare@Doubledecks.com.
Please note, if you ask us to remove your name, address and/or email address from our email or postal mailing lists, we will maintain that information in a “do not mail” file to ensure that we can honor your request.
Your opt-out request will be processed within 1-3 days of the date it was received for email or text offers and 8-10 weeks for direct mail offers.
How We Protect Your Information
Double Decks, Inc. has taken measures to ensure that shopping at Doubledecks.com is a safe and enjoyable experience for our valued customers. Doubledecks.com uses SSL technology which is the industry standard for secure online transactions. It is our policy that credit card information is stored in an encrypted format, which makes it legible only to systems that have access to the associated decryption key.
Privacy of Children
This site is a general audience site and is not intended for use by children under the age of 13. To ensure compliance with federal law, Double Decks, Inc. does not knowingly collect or maintain information provided by, nor does it actively market any of its products to, children under the age of 13.
Automatic Collection of Information (Cookies):
A cookie is a small piece of information that websites use to remember information about users. Doubledecks.com uses two types of cookies to recognize our browsers and customers and remember shopping list items. Doubledecks.com uses transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simplify checkout. They do not contain any personally identifying information.
Doubledecks.com also uses persistent cookies to identify customers after their first visit. These cookies remain on the hard drive of a device and allow a user to enter our site without having to log in on every visit. To access any secure areas such as those including your account information you must still enter your password.
You may turn off all cookies or you can have your computer warn you whenever cookies are being used. For both options, you have to adjust your browser settings. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website and you may lose access to some of its features.
Updates to Online Information
You may update, review or correct your online account information at any time by accessing your password protected member page via the “My Account” section of the website.
Links to other Websites
Updates to this Privacy and Security Policy
Doubledecks.com reserves the right to modify or amend this Privacy and Security Policy at any time. All such modifications and amendments to this Privacy and Security Policy shall be posted here on this page at: www.doubledecks.com/privacypolicy.